Terms and Conditions

1.1 I take a £30 booking fee for weddings at time of booking. This is to confirm for your wedding date and the date of your trial. Paying the booking fee is your agreement to the Terms and Conditions.  For non-bridal bookings, there is a £10 booking fee.

1.2 Your wedding date is confirmed only once I have received your booking fee via bank transfer.

1.3 The booking fees are non refundable unless cancelled by myself.

1.4 Any discount applied at booking only applies at this time and does not apply when adding on extra services at a later date.

1.5 All further payments after the booking fee (at your bridal trial or before the wedding) are non-refundable if the booking is cancelled less than 8 weeks before the wedding date.

1.6 Full payment may be asked for at the time of booking if the wedding date is less than 3 months away.

1.7 I reserve the right to insist on a minimum bridal booking party size during our busy months and on Saturdays.

1.8 If you would like to reduce the size of your booking once the booking fee has been paid this is at my discretion.

1.9 All fees should be made by bank transfer unless I have agreed otherwise at the time of booking.

2.1 My travel cost is covered by the bride over 10 miles. Travel is charged at 45p a mile after 10 miles from my postcode and the same for the return journey. ME12 2JX - Minster, Isle of Sheppey. 

2.2 If I need to travel by public transport, I will give you a quote for this.

2.3 Parking costs are chargeable to the client.

2.4 Travel is calculated at the trial. I will be able to give you an estimate at time of booking.

2.6 If I need to travel for more than 70 miles from my home address for your wedding, I may request you to book accommodation for myself the night before.

3.1 If you need to cancel or make alterations to your booking, please advise me as soon as possible.  Booking fees are non-refundable.

3.2 In the very unlikely circumstance that I am ill or test positive for Covid on or just before your wedding day, I will try my hardest to find a trustworthy replacement without any delays. If this is not possible, a full refund will be given.

3.3 I reserve the right to decline to apply makeup to a client whom I feel is unwell/contagious for example: Covid, conjunctivitis, Impetigo or common cold, as I work in very close proximately to the client. Any of these illness should be notified to me before the event. Failure to notify me prior to the event could result in an embarrassing situation for both of us.  Therefore it is best to make sure that all members of your group are free of any of these conditions in the run up to the event.

4.1 The trial is normally 1-4 months before the wedding date and will be held at your home.  I will be able to advise you of my availability and discuss location.

4.2 During busy periods it might not always be possible for me to schedule trials at the weekend, particularly Saturdays. I will be able to advise you of availability.

4.3 If you would like to have your trial at your home then travel is charged at the rate stated above.

4.5 It is the client’s responsibility to inform the artist of any allergies, medical conditions or sensitivities. All brushes and makeup products are kept sanitary and are sanitised between every makeup application. Any skin condition should be reported by the client to me prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release Rowena Elizabeth Hoult (trading as "Glo With Ro") from liability for any skin complications due to allergic reactions.

4.6 If a second makeup trial is requested the same fee applies as for the first trial.

4.7 The client is still liable to pay for the makeup trial even if they do not want to proceed with booking a further appointment for the event. 

5.1 Photographic and/or video images of the client, members of the booking or event may be used by the artist on social media unless the client has expressly withdrawn their consent in writing.

6.1  Cluster and strip lash application is included in the price of the Bride's makeup.  There is no reduction in price for any makeup service if they are declined.

7.1 If a member of your party chooses not to have their makeup done on the day, payment still needs to be made.

7.2 Payment for all makeup services must be made by one person.  I would advise that someone is responsible for the payment the night before to ensure that no 'chasing for payment' is needed on the busy event day.  BACS payment to myself can be arranged the day before.